1. Introduction
These Terms and Conditions govern your use of Arunachal Tour Guide's services. By booking a tour or using our services, you agree to be bound by these terms.
2. Services Offered
We provide rural tourism experiences, adventure trips, cultural site visits, and educational or research-based travel in Arunachal Pradesh. Accommodation is typically arranged through local homestays in partnership with villagers.
3. Booking and Payments
- All bookings must be made in advance through official channels.
- A ₹100 advance payment is required to confirm bookings.
- Payments are non-refundable unless otherwise stated in the tour package.
4. Cancellations and Refunds
- Cancellations made 7 days or more prior to the tour start date may be eligible for a partial refund.
- No refund for cancellations made within 7 days of the tour start.
- Unforeseen events (natural disasters, political unrest, etc.) may result in rescheduling or refunds at our discretion.
5. Responsibility & Liability
- We collaborate with local communities and guides but are not liable for third-party services.
- Participants must have valid identification and comply with all local laws.
- We are not responsible for loss, injury, or damage sustained during the tour.
- Adventure activities like trekking or rafting are undertaken at the traveler’s own risk.
6. Code of Conduct
- Respect local traditions, communities, and the environment.
- Follow the instructions of guides and hosts at all times.
7. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our official website and will be effective immediately.
8. Privacy Policy
- We collect necessary information (name, contact details, payment information) only for booking purposes.
- Your data will never be shared or sold to third parties.
- To update or delete your personal information, contact us via our official email.
9. Travel Insurance & Risk Disclaimer
- We strongly recommend travelers have personal travel insurance covering medical emergencies, cancellations, and accidents.
- Adventure activities are undertaken at the traveler’s own risk.
- Arunachal Tour Guide is not liable for injuries, illness, or losses during the trip.
10. Payment Terms & Taxes
- Payments can be made via cash, UPI, bank transfer, or online payment gateways.
- Prices listed include major tour costs but do not cover personal expenses, extra transport, or permits unless specified.
- Applicable government taxes and service charges will be added to the final billing amount.
11. Intellectual Property & Website Use
- All materials published by Arunachal Tour Guide are protected by copyright.
- No content may be copied or used for commercial purposes without written permission.
- Violations of these terms may result in legal action.
12. Contact Us
If you have any questions, contact us at our Itanagar office or via official communication channels.